People Search web service – error codes

When utilising the People Search web service, there is a possibility that you will experience errors at some point. The errors that could occur during the authentication process are highlighted below:

Authentication Errors

error Service response Response Content
Consumer key is not valid 401 HTTP response code: HTTP/1.1 401 Unauthorised oauth_problem=consumer_key_unknown
Oauth signature is not valid 401 HTTP response code: HTTP/1.1 401 Unauthorised oauth_problem=signature_invalid
Oauth nonce has been used previously 401 HTTP response code: HTTP/1.1 401 Unauthorised oauth_problem=nonce_used
Timestamp sent in request is too old (over 5 minutes) 401 HTTP response code: HTTP/1.1 401 Unauthorised ooauth_problem=timestamp_refused

Once authenticated, you may experience service errors. A service error is indicated by the presence of the error response parameter. Additionally, the errors property will contain a list of error messages.

Examples of errors and the error response parameters and error properties returned are highlighted below:

Status Codes

These are the possible outputs for Status

Code Description
100 Search returned successfully.
102 No match found.
101 Results exceed maximum limit.
130 Authentication - Consumer key is not valid.
131 Authentication - Oauth signature is not valid.
132 Authentication - Oauth nonce has been used previously.
133 Authentication - Timestamp sent in request is too old (over 5 minutes).
140 Insufficient credits to perform search.
141 User unable to perform search.
153 Invalid Input.
171 Invalid address entered.
172 Invalid search area entered.
173 Street error – street entry must be accompanied by a town or postcode.
190 Internal service error.

If you have any issues related to errors, or need assistance, please do not hesitate to contact our web service support team.

Tracesmart Ltd is now a LexisNexis company and operates under the trading name of LexisNexis. Tracesmart Ltd is incorporated and registered in England and Wales with company number 3827062 and whose registered office is at Global Reach, Dunleavy Drive, Cardiff CF11 0SN. Tracesmart Ltd is authorised and regulated by the Financial Conduct Authority with firm reference number 565961.